Now hiring for an AWESOME Customer Service Representative Direct Hire position in Buffalo Grove, IL $21 an hour with INCREDIBLE benefit package! 

Position Requirements

• Knowledge
  • High school diploma or equivalent, some college preferred; or equivalent in years of experience.
  • Minimum of 3 years customer service/order entry experience.
  • Hands-on operational experience using SAP or comparable ERP system is a strong plus.
  • EDI experience a plus.
  • Proficient in Microsoft Office products.
  • Experience in an industrial manufacturing or distribution environment is a strong plus.
  • Experience with inventory a plus.

• Skills
  • Excellent written and verbal communication skills.
  • Sense of urgency mindset with an assertive “let’s get it done” attitude.
  • Detail oriented with strong decision making and problem solving skills.
  • Demonstrated ability to handle a variety of assignments simultaneously.
  • Ability to work under deadline pressure.
  • Excellent follow up.
  • Ability and confidence to communicate at all levels, internally and externally in a professional manner by phone, email and face to face contact.
  • Conflict resolution and negotiation skills.
  • Customer focus
• Personal Attributes
  • Flexible work attitude; ability to learn new things quickly.
  • Holds self to high ethical standards and is capable of maintaining confidentiality.
  • Enjoys multitasking.
  • Professional demeanor.
  • Positive, energetic attitude.
  • Dynamic friendly personality.
  • Strong interpersonal skills and ability to work well with teams.
  • Interested in achievement of broad objectives through teamwork and collaboration.
  • Results oriented, self-motivated, and has the ability to meet all deadlines.