ACCOUNT MANAGER / CUSTOMER SERVICE REPRESENTATIVE

Direct Hire Opportunity with our client in the Des Plaines area.

$45,000.00 to $55,000.00 per year!! + Bonus! 

Account Manager / Customer Service Representative

Do you have excellent Customer Service Skills and are good at upselling? NOW IS THE TIME!

The Account Manager/Customer Service duties may include, but are not limited to, the following:

• This requires exceptional communication skills, both written and verbal.
• This role is the primary contact for existing customers.
• Account Managers will handle 200 plus customer relationships and be responsible for driving customer orders, upselling and working with the outside Sales Rep to achieve their territory yearly goals.
• Daily customer interactions through Emails and Phone Calls
• Answer incoming phone calls promptly and with upbeat attitude
• Logging pertinent information to the customers’ accounts in our CRM system
• Quoting, quote follow up, expediting, executing specific customer requirements
• Self-Management through KPI’s
• Maintain and Expand Existing Customer Growth> 3-4%
• Support outside sales in customer acquisition and Sales Funnel> 3-4%
• Upsell and provide alternate quotes/ solutions
• 1-2 Years of Customer Service and or dispatch experience
• Inside Sales Experience a Plus
• CRM Experience
• Microsoft Office proficiency, Typing / Keyboarding proficiency
• Initiative, Stress tolerance, and will to Succeed

Growing Team Environment! Great Opportunity!

To Apply – send your resume today!

Snelling Staffing Services – 224-539-8668